After you click on the Download Center link, select the product line and product name from the pull down menus and the Intel Driver Update Utility will automatically scan your system for up-to-date drivers and install them quickly. It’s completely secure to use this free, convenient utility. Download and install Intel Drivers How Do I Install Driver updates? To fix your Drivers problems you will need to know the particular model of the Intel device you are having problems with. Once you have the details you can search the Intel website for your drivers and, if.

Having Problems with PC Drivers?

Are you having problems with your Computer Drivers?

Outdated, missing or corrupt Drivers can cause various problems with your computer and devices. The most common problems include no sound on computer, problems with graphics cards, printers not printing, bluetooth connection problems or USB devices not working.

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Drivers Updates – manual Driver fixes

Help with Drivers and other PC and Mac problems

If you prefer to try to fix your Driver issues yourself, or have other problems or errors with your PC or Mac, then you can view our Drivers resources section or our more general categories under PC and Mac Resources

General Details

In September 2017, the Intel® Driver Update Utility (Intel® DUU) transitioned to the Intel® Driver & Support Assistant (Intel® DSA) to improve functionality and enhance support.

Click or the topic for details:

What is the Intel® Driver & Support Assistant?

It's a restructured version of the previous Intel® Driver Update Utility. Improvements allow it to:

• Easily identify drivers installed by Intel and third-parties
• List available driver updates
• Scan for system and device information to assist with customer support troubleshooting
• Host the main interface on the Intel Support website
• Provide integrated support
• Combine several Intel support tools into one location
• Intel® Driver Update Utility, Intel® System Identification Utility, and Intel® System Support Utility
• Provide links to other support information

What's new in the latest release?

Version	Update
19.8.34	Improved device and driver detection Link to OEM website for OEM-customized Graphics drivers Improved driver detection for Intel® NUCs and mini PCs Improved installer Support for more locales on intel.com Updated Intel® Computing Improvement Program installer
19.7.30	General bug fixes and improvements
19.6.26	General bug fixes and improvements
19.5.22	Streamlined installation process Enhanced security (Intel® DSA will no longer support Microsoft Internet Explorer or older versions of Microsoft Edge browser) General bug fixes and improvements
19.4.18	Enhanced notifications to take advantage of the Windows® 10 notification center Improved detection of BIOS version and updates Intel® Driver & Support Assistant will automatically resume installation after a system restart Fixed a problem that could occur during installation of network drivers Security enhancements Updates to support Windows® 10 LTSB Other bug fixes and improvements
19.3.12	Added support for the latest versions of Intel® Rapid Storage Technology (Intel® RST) and Intel® Optane™ Memory Fixed an issue that would prevent the tray from starting in some cases General bug fixes and improvements
19.2.8	After downloading and installing this latest version, Intel® DSA will automatically keep itself up to date; no need to download and re-install every time a new version is available Fixed an issue that prevented graphics drivers from being updated on some Intel® NUC systems Improved installer General bug fixes and improvements
19.1.4	General bug fixes and improvements Updated Intel® Computing Improvement Program installer
3.7	Added support for Intel® SSD tools Added support for Intel® Rapid Storage Technology (Intel® RST) Added support for Intel® Optane™ Memory General bug fixes and improvements
3.6.1	General bug fixes and improvements Updated Intel® Computing Improvement Program installer
3.6	Fixed an issue where installing network drivers would cause Intel® Driver & Support Assistant to incorrectly report an error Added additional information for certain networking adapters Improvements to hardware detection General bug fixes and improvements
3.5.1	Improved performance Fixed a number of issues relating to downloads and installations General bug fixes and improvements Updated Intel® Computing Improvement Program installer
3.5	Fixed an issue that would cause multiple installations to run at the same time Better detection of installed drivers and version numbers Fewer reboots required when installing multiple drivers Improved driver detection on Intel® NUCs and mini PCs General bug fixes and improvements Updated Intel® Computing Improvement Program installer
3.4.1	Fixed an issue that caused Intel® Driver & Support Assistant to indicate a reboot was required, even when it wasn’t Files that were downloaded in a previous session won’t need to be re-downloaded Improved support for proxy detection and the Microsoft Edge* browser Intel® Driver & Support Assistant will resume automatically after a system restart Additional driver details are displayed for more devices General bug fixes and improvements
3.4	Fixed an issue that was causing Intel® Driver & Support Assistant not to work on certain Intel® NUCs Fixed an issue that was preventing certain drivers from installing correctly Added a notification to alert if a proxy or other software is preventing Intel® Driver & Support Assistant from running Fixed an issue with certain OEM graphics drivers Hardware revision is now shown for networking devices General bug fixes and improvements
3.3.1	Fixed an issue that prevented some customers from upgrading to the latest version of the Intel® Driver & Support Assistant Fixed an issue that prevented some users from cancelling downloads once they were started Improved support for NVMe*, Thunderbolt™ and other drivers Fixed an issue preventing Intel® Driver & Support Assistant from starting on some devices Additional bug fixes and improvements
3.3	Detection improvements for various driver types including wireless and storage Bug fixes and enhancements for several common issues UI improvements including additional information about download issues Updated Intel® Computing Improvement Program installer
3.2	Detects additional devices and drivers Works with a wider range of Intel software and drivers Browser compatibility improvements Numerous bug fixes and minor enhancements
3.1.2	Updated Intel® Computing Improvement Program can now be uninstalled separately Improved compatibility and security
3.1.1	Detection improvements and bug fixes Resolved an issue with the tray icon not starting correctly Message added when custom drivers detected New version of Intel® Computing Improvement Program included
3.1	Detection of system device information into scan results Downloadable detailed system report Improved GUI with more detailed information on system and associated drivers Enhanced UI with more intuitive navigation of system specifications
3.0	Completely new user interface Integrated with the Intel Support website General bug fixes and improvements
2.9	Intel® Driver Update Utility starts in the operating system (OS) language chosen if supported Fixed bug where two Graphics Driver updates were shown
2.8.2	Fixed multiple issues with driver detection for Intel® NUCs Added support for BIOS Updates for Intel® NUC and Intel® Compute Stick
2.8.1	Improved driver version detection Bug fixes
2.8	Conducts automatic check for drivers on a regular basis, and sends notifications when new drivers are available Tray icon for easy access to the latest drivers Improved detection of hardware and drivers General bug fixes and improvements
2.7.2	Updated Intel® Product Improvement Program module to improve driver detection
2.7.1	Installation status bug fix
2.7	General bug fixes and improvements Fixed crash on startup if default log directory didn't exist
2.6.2	Fixed multiple issues with driver detection for Intel® NUCs and Intel® Compute Sticks Updated Intel® Product Improvement Program module to improve driver detection General performance improvements and fixes Fixed issue that was preventing auto-update from working

What operating systems (OS) does the utility run on?

The Intel® Driver & Support Assistant supports 32-bit and 64-bit versions of Microsoft Windows 7*, Windows 8* and Windows 8.1*, and Windows® 10.

If your OS is not supported, visit the Download Center to look for available drivers.

Note	Intel® Driver & Support Assistant should work on Windows Vista*, but we do not do any validation on that OS.

How long should the Intel® Driver & Support Assistant take to install and analyze?

Typical installation, loading, and analysis takes approximately three to six minutes using a broadband Internet connection (DSL/Cable).

What components does the tool detect?

Graphic Drivers

The utility detects integrated Intel® Graphics Controllers for desktop and laptop computers. You can also manually identify your Intel Graphics Controller.

If you have an Internet device using the Intel® Graphics Media Accelerator 500, go to the Download Center for drivers.

For all other graphics controllers, contact your computer manufacturer or place of purchase for driver support.

Wireless Networking

The utility detects active Intel® Wireless Products.

It does not detect discontinued products. Contact your computer manufacturer or place of purchase for support.

Wired Networking

The utility detects add-in Intel® Ethernet Adapters and Intel® Desktop Boards with integrated network connections purchased through a retailer.

Intel sells wired networking cards to computer manufacturers who may customize the drivers. These drivers are supported only by the computer manufacturer.

Detect My Intel Graphics Card

Chipset INF

Note	Unless you are installing an OS, you do not need to install the Intel® Chipset Device Software.

Intel® NUC, Intel® Compute Stick and Intel® Compute Card

You can use the utility to update all drivers on an Intel® NUC, Intel® Compute Stick or Intel® Compute Card. If you want to get the latest drivers for these products from another PC, you can use the Search Manually feature.

Are all Intel® drivers and software updates offered by the tool?

No. The Intel® Driver & Support Assistant (Intel® DSA) offers a subset of the drivers and software available on Download Center. View a list of which drivers and software are excluded.

Where can I download the Intel® Driver & Support Assistant?

You can download the application from the Intel® Driver & Support Assistant page.

Is any personal identifiable information collected?

No. The Intel® Driver & Support Assistant only collects system and device information. We are committed to protecting your privacy. See our Privacy Notice for more information.

Is the utility available in other languages?

The Intel® Driver & Support Assistant is available in the following languages:

• Chinese (Simplified)
• Chinese (Traditional)
• English
• French
• German
• Italian
• Japanese
• Korean
• Portuguese (Brazil)
• Russian
• Spanish

Is there a fee for using the Intel® Driver & Support Assistant?

No, there is no fee associated with the Intel® Driver & Support Assistant. The Intel® DSA is available for your convenience at no cost.

Can I use the Intel® Driver & Support Assistant to detect my system's device information?

Yes, the Intel® DSA comes with this capability.

Where can I find information about the Intel® Computing Improvement Program?

How To's

How do I install the Intel® Driver & Support Assistant?

1. Download the utility to your system.
2. Run the setup program by double-clicking Intel® Driver & Support Assistant Installer.exe.
3. Read and agree to the license terms and conditions.
4. Select Install.
5. Click the Launch button. The tray icon starts and automatically opens default browser.

Note	This application is supported on Microsoft Windows 7, Windows 8, Windows 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Firefox Chrome Edge*

In what folder does the Intel® Driver & Support Assistant place the downloaded drivers?

By default, the Intel® Driver & Support Assistant places downloaded drivers in your Downloads folder. Typically, that folder is found at:

C:UsersusernameDownloads (replace username with your user name)

To change the location for downloaded drivers:

1. Right-click the Tray Icon.
2. Click Settings.
3. Select Download Directory, and change the location.
4. Click Save Changes to save the new location.

Note	If changing the default folder location, the new folder cannot contain symbolic links and the user needs to have read/write access to the location.

How do I run the Intel® Driver & Support Assistant?

Once the application installation completes, right-click the tray icon and choose Check for new drivers. The app can also be started from the Windows Start menu by typing Intel® Driver & Support Assistant to find and launch by clicking it.

How do you uninstall the Intel® Driver & Support Assistant?

1. Click Start.
2. Open Control Panel.
3. Select Programs.
4. Select Programs and Features.
5. From the list that displays, click Intel® Driver & Support Assistant.
6. Click Uninstall.
7. A new window opens that offers to uninstall the program.

How do I change my web browser? How do I set my default browser?

Note	This application is supported on Microsoft Windows 7, Windows 8, Windows 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Look here to find out how to check your version of Edge. Firefox Chrome Edge*

If you haven't installed another browser, do that first. During installation, most browsers display a message asking you if you want to use that browser as the default.

If the browser that you want to use is already installed, open it. You should see a message asking if you want to use that browser as the default.

Troubleshooting

Why doesn't the Intel® Driver & Support Assistant find my hardware?

1. You have an older component
2. Your component is discontinued or is not supported
3. You have a component not produced by Intel
4. You have a customized graphics driver pre-installed by the computer manufacturer
5. The component is not in our database

Note	This application is supported on Microsoft Windows 7*, Windows 8*, Windows 8.1*, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Intel® Driver & Support Assistant should work on Windows Vista*, but we do not do any validation on that OS.

Where can I find links to other computer manufacturer’s support websites?

Some computer manufacturers install custom drivers.

What if I get an error message when trying to update my Graphics Driver?

See some common error messages and how to resolve them.

Where can I report issues with Intel® DSA?

• Use the Give Feedback option at the bottom of most Intel Support pages
• Submit a question through the Intel Communities site

Tips for giving us helpful feedback to improve the tool and fix problems:

• Provide specific information on system type, OS, browser, and exact details on the issue
• Attach debug log files found at C:ProgramDataIntelDSA

How can I reset or roll back my drivers to the previous version?

You can learn how to roll back your driver to a previous version.

How can I view common user issues related to the Intel® DSA application?

Browse through the Communities Forum to see if other users have posted similar issues

How can I resolve issues with Intel® Driver & Support Assistant and the Microsoft Edge* Browser?

If you receive an error message trying to view Intel® Driver & Support Assistant in Microsoft Edge*, please try the following troubleshooting steps:

Intel Auto Detect Drivers

Ensure you are using Edge* (version 44.17763/18.17763 or newer). Look here to find out how to check your version of Edge*.

Type ‘about:flags’ in the browser url bar, and hit enter.

Make sure that ‘Allow localhost loopback’ is checked

Intel Driver Update

Even if it is checked, sometimes toggling the checkbox will cause Intel® Driver & Support Assistant to work again. To toggle: uncheck ‘Allow localhost loopback’. Close Edge. Re-open Edge. Check ‘Allow localhost loopback’. Close and re-open Edge. Launch Intel® Driver & Support Assistant.

Intel Driver Download

I am unable to upgrade the Intel® Driver & Support Assistant. What can I try to resolve this?

Option 1

1. Uninstall Intel®DUU or Intel® DSA via Control Panel
2. Delete all old log files from C:ProgramDataIntelDSA
3. Uninstall Intel® Computing Improvement Program or Intel® Product Improvement Program via Control Panel via Control Panel
4. Restart the system
5. Go directly to Download Center and do a fresh install of Intel®DSA

Option 2

1. If Intel® DSA will still not install or errors about missing files are seen, utilize the Intel® DSA Uninstaller
2. Go directly to Download Center and do a fresh install of Intel® DSA

If this doesn't resolve the upgrade issue, then please assist our developers to improve the tool by sending any screen shots of the error and the last DSAUninstaller.log (you can find the location of the log file in File Explorer by searching for it by DSAUninstaller.log and be sure and send back the most recently dated log). You can send the files to us via an Intel Communities post or by contacting Intel Support

I'm getting an error message that Intel® Driver & Support Assistant is blocked. What can I do?

Auto Detect Drivers

If you are going through a proxy to access the internet, you may need to configure it to allow access. You can check the proxy configuration by following these steps:

1. Open the Internet Options control panel, which can be found in the Windows Start Menu.
2. Select the Connections tab at the top of the window, and then select the LAN settings button near the bottom of the window.
3. If on a company network, and Automatically detect settings or Use automatic configuration script are selected, then you will need to contact your network administrator to allow connections to localhost. If you are not on a company network and these settings are selected, you will need to manually configure the proxy device to allow connections to localhost.
4. If the Use a proxy server for your LAN checkbox is selected, make sure Bypass proxy server for local addresses is checked. Click the Advanced button, and in the Exceptions text area, add 127.0.0.1, and then select OK and OK.

If you are using the Firefox browser and connecting to the internet through a proxy, you may need to change your settings. From the menu in Firefox, choose Options and then select the Settings button in the Network Proxy section. If Manual proxy configuration is selected, please ensure that the following entries are included in the No Proxy for text area: localhost, 127.0.0.1.

If you are running security or firewall software that may block network connections, you will need to configure their software to allow access to the Intel® Driver & Support Assistant. Please refer to your security software vendor for instruction on how to manage this access.